Privacy Policy

Effective Date: December 31, 2024
 
Welcome to FreshFlexHato.com! Your privacy is important to us. This Privacy Policy outlines the types of information we collect from you, how we use that information, and the steps we take to protect your privacy when you visit or make a purchase on our website.
 
By using our services and purchasing from FreshFlexHato, you agree to the practices described in this Privacy Policy.
 
1. Information We Collect
When you visit FreshFlexHato.com, we collect several types of information, including:
 
Personal Information: When you place an order or create an account, we may collect personal details such as your name, email address, phone number, shipping address, and payment information (credit card numbers, billing address, etc.).
Non-Personal Information: We may automatically collect data related to your browsing behavior on our website, such as IP addresses, browser types, device information, and the pages you visit. This data helps us improve our website’s performance and user experience.
2. How We Use Your Information
We may use your information in the following ways:
 
To Process Orders: We use your personal information to process, fulfill, and manage your orders, including shipping and billing.
To Improve Your Experience: We may use your information to personalize your experience, ensuring that our website meets your preferences and browsing habits.
To Communicate with You: We may use your contact information to send order updates, promotional materials, or customer service-related messages. You can opt-out of marketing communications at any time.
To Process Payments: We use your payment information to process transactions securely and efficiently. We do not store sensitive payment details such as credit card numbers on our website; they are processed via secure, third-party payment gateways.
3. Cookies and Tracking Technologies
We use cookies and other tracking technologies to enhance your user experience. These technologies allow us to store information about your preferences, track usage patterns, and provide tailored recommendations.
 
Cookies: Small files stored on your device that allow us to recognize you and track your usage on our website. You can control cookies through your browser settings if you prefer not to accept them.
Third-Party Tracking: We may use third-party services like Google Analytics, social media platforms, and advertising networks to track and analyze website traffic, advertisements, and conversions.
4. Data Security
We take your privacy seriously and employ various security measures to protect your information, including:
 
Encryption: We use Secure Socket Layer (SSL) technology to encrypt your sensitive personal data during transmission, ensuring it remains secure.
Secure Payment Gateways: All transactions are processed through reliable, secure third-party payment gateways to protect your payment information.
Data Storage: We store your data in secure, access-controlled environments, ensuring that only authorized personnel can access it.
5. Sharing of Information
We do not sell, rent, or trade your personal information to third parties. However, we may share your information with the following parties under specific circumstances:
 
Service Providers: We may share your data with third-party vendors, such as payment processors, shipping companies, and customer service providers, in order to fulfill your orders and improve your experience.
Legal Compliance: We may disclose your information when required by law, such as to comply with a subpoena or other legal process, or to protect our rights and the safety of others.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal data may be transferred as part of the transaction.
6. Your Rights and Choices
You have certain rights regarding your personal data, including:
 
Access and Correction: You can request to access or correct any personal data we hold about you.
Deletion: You can request the deletion of your personal data under certain circumstances, subject to legal restrictions.
Opt-Out: You can unsubscribe from marketing communications at any time by following the “unsubscribe” link in our emails or by contacting us directly.
Do Not Track: Some browsers may offer a “Do Not Track” feature that allows you to opt-out of certain types of online tracking. We respect these preferences where possible.
7. Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review their privacy policies before providing any personal information.
 
8. Children’s Privacy
FreshFlexHato.com is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If you believe we have collected such information, please contact us, and we will take immediate steps to delete it.
 
9. Policy Updates
We may update this Privacy Policy from time to time. When we make changes, we will post the revised policy on our website with the updated effective date. Please review this policy periodically to stay informed about how we are protecting your information.
 
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
 
Street: 1221 W Hopkins St, San Marcos, Texas
Phone number: (512) 392-7464
Email: info@freshflexhato.com
Website: freshflexhato.com